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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shalena Rohrer

February 14, 2025

5  out of  5
rating by Shalena Rohrer
"Madison was able to help me get headed in the right direction for who I needed to speak to on my policy. Very happy with her help."
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selena Tapia

February 14, 2025

5  out of  5
rating by selena Tapia
"Madison is very professional and sweet lady to work with. If I have any issues, she’s quick to respond and discuss the issue with me so she can get it done either within the length of the phone call or within the hour. Enjoy working with her and I love that I don’t have to worry about anything when she’s there!"
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LaTisha Smalley

February 2, 2025

5  out of  5
rating by LaTisha Smalley
"Diana is so thoughtful and caring. She is always there to help me whenever I have insurance questions."
We responded:
"LaTisha, thank you for the great review! I am happy Diana was so helpful with your insurance! "
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Amanda Linton

January 30, 2025

5  out of  5
rating by Amanda Linton
"Diana at state farm always takes care of my needs. If I have an issue or question I know I can get it taken care of quick by her. She is really good at finding me the best rates state farm has to offer."
We responded:
"Amanda, thank you for the great review! I am so happy Diana was so helpful and is always so helpful when you need her! My team is always here! "
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Joanna Hunter

January 29, 2025

5  out of  5
rating by Joanna Hunter
"State Farm is very attentive to my needs. We get answers from our local office fast. Diana has always been great to listen to what I need and present options so I can make informed choices. When I've asked about price changes, she's quick to review my file and explain those, and offer options if I need that. If I need something added, removed, or changed, she will accomplish exactly that for me, usually within minutes. I'm confident I'm getting a great price, great service, and the coverage I want, and I appreciate having Diana and her co-workers know me and my preferences. It's great to have an office I can call or walk in, and always receive a pleasant welcome. Thanks!"
We responded:
"Thank you so much for your thoughtful and kind feedback! I am so glad to hear that Diana has consistently provided you with attentive, efficient service and clear options to help you make informed choices. It’s great to know that she’s been able to quickly address your needs, whether it’s price inquiries or making changes to your policy. Your trust in our office means a lot to us, and we’re grateful to have you as a client. If you ever need anything further, don’t hesitate to reach out—we're always here to help with a warm welcome!"
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Julie Brogan

January 14, 2025

5  out of  5
rating by Julie Brogan
"We are switching companies after multiple years with Allstate. Lucinda has been VERY helpful in helping me/us navigate through the process.I am confident that she will be as helpful during and after finalization of our new policies."
We responded:
"Julie, thank you for the wonderful review! I am so happy Lucinda was so helpful with get your insurance switched!"
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Levi Miller

October 18, 2024

5  out of  5
rating by Levi Miller
"State Farm is probably the best insurance I’ve seen, they don’t treat you like a customer, it gives me more of a family type experience, I definitely like the people at State Farm."
We responded:
"Levi, thank you for the awesome review! Your feedback means a lot to my team and I! We are always here when you need us. "
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stacie Peters

August 28, 2024

5  out of  5
rating by stacie Peters
"Ryan Disbrow and Team once again came with the lowest quote on a difficult policy that had 6 vehicles and drivers that were 17 and 20 year olds with tickets . Ryan Disbrow and his team are at the top of there game and the timely service is exceptional and they are going to go above and beyond every single time. Thanks again Ryan Disbrow and Team @ State Farm in Chanute Ks"
We responded:
"Stacie, thank you so much for your wonderful review and for trusting my team with your insurance policies! We are always here when you need us and truly appreciate your kind feedback!"
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Spring Johnson

June 14, 2024

5  out of  5
rating by Spring Johnson
"Austin was AMAZING and found us the best bundle at the best price!"
We responded:
"Spring, thank you for the amazing review! I am so happy Austin was so helpful! "
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Hai Tran

May 21, 2024

5  out of  5
rating by Hai Tran
"Gage Gorvett was very helpful getting me a quote for home and auto. He was very patient and quick answering all my questions. Thanks Gage for getting me a low rate on my home and auto."
We responded:
"Hal, thank you for such a wonderful review! I am thrilled Gage was so helpful with your home and auto quote! "
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Rocky V. Scott

May 13, 2024

5  out of  5
rating by Rocky V. Scott
"Great at solving any problem you might have and great to visit with. Very Rare in the world we are dealing with today. Thank You R Scott"
We responded:
"Rocky, thank you for the great review! We are always here when you need us! "
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Bill Skipper

December 20, 2023

5  out of  5
rating by Bill Skipper
"Very knowledgeable, easy to work with. Definitely saved us some money."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Jud Hawley

December 6, 2023

5  out of  5
rating by Jud Hawley
"Good service"
We responded:
"Thank you for the great review."
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Reyna Almond

August 9, 2023

5  out of  5
rating by Reyna Almond
"Joe Scott was excellent to work with. I had many concerns regarding transferring insurance from another state to Kansas and he immediately reduced my stress by guiding me thru the necessary steps needed in order to make the transition. I am now insured through Ryan Disbrow, State Farm Agency in Chanute, KS. with Joe Scott as my agent. A big thank you to you for your help and for providing excellent service!"
We responded:
"Reyna, Thank you for the kind review for our agency. We strive to provide excellent customer service to all. Joe is a great asset to our team and we are glad you got nothing short of the best with him!"
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Evan Robinson (Soularus)

August 9, 2023

5  out of  5
rating by Evan Robinson (Soularus)
"Joe was wonderful, And took care of me quick and accurate. Was very patient with me since I was a first time home owner and didn't know what I needed. Wonderful dude."
We responded:
"Thank you for the great review recognizing Joe and his efforts to provide you with the insurance you need for, your home, Evan! It is always our pleasure to be able to assist you with any of your insurance needs and to provide you with the customer care that you deserve! We appreciate your kind words and feedback!"
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Ross Johnson

August 2, 2023

5  out of  5
rating by Ross Johnson
"Great people to work with"
We responded:
"Thank you for the great review, Ross!"
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Cadin Secrest

June 23, 2023

5  out of  5
rating by Cadin Secrest
"Everything was fast and simple"
We responded:
"Cadin, Thank you for the great review. "
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Jessica Pierce

March 1, 2023

5  out of  5
rating by Jessica Pierce
"Austin was very knowledgeable and helpful in getting my 15 year old son set up with insurance on his first car. He went above and beyond making sure we were informed of all our options and got us a great price! He also helped us set up an affordable life insurance plan!"
We responded:
"Jessica, Thank you for trusting our team with your Car Insurance and Life Insurance needs for you and your family. "
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Vickie Harris-Jordan

February 24, 2023

5  out of  5
rating by Vickie Harris-Jordan
"Joe Scott, State Farm Insurance Agent in the Chanute, Kansas office is an excellent contact for all your insurance needs in the SE Kansas area. Joe is helpful, very efficient, & provides good customer service with a cheerful positive attitude."
We responded:
"Joe Scott always goes the extra mile to assist you with any of your insurance questions or needs and provide you with the customer care that you deserve, Vickie! We appreciate your feedback and we look forward to providing you with the customer care that you deserve for many years to come!"
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Jared Percy

February 3, 2023

5  out of  5
rating by Jared Percy
"Recently and quite randomly contacted Ryan's office with a simple question on an off-premises structure. After a couple of days being catered to, walked away having switched both my primary residence and auto to State Farm, with better coverage and combined lower price than my previous provider. Huge thanks to Austin and the team there."
We responded:
"Jared, Thank you for the wonderful review and trusting our team with your Insurance needs. "
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Brandy Swisher

October 10, 2022

5  out of  5
rating by Brandy Swisher
"Austin really took care of me when I came in he made the process so easy definently recommend this insurance company I've been a customer since 2005 never been disappointed always have been well taken care of."
We responded:
"Thank you for the wonderful review recognizing Austin's efforts to provide you with the customer care that you deserve and for recommending our agency to others, Brandy! It is a great compliment to us! We are truly honored to have earned your trust and loyalty over the years. We look forward to assisting you with any of your future insuarnce needs! Thank you for the great feedback!"
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Johnny Walker

September 16, 2022

5  out of  5
rating by Johnny Walker
"Very informative friendly service"
We responded:
"Hi Johnny, Thank you for the wonderful review."
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Jesse House

July 11, 2022

5  out of  5
rating by Jesse House
"Mandy was very efficient in answering the questions I had regarding my policy"
We responded:
"Thank you for trusting us with your Insurance needs. We are always willing to answer any questions you may have!"
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Kelly Coulter

July 2, 2022

5  out of  5
rating by Kelly Coulter
"My husband and and I love this insurance company they always help when I call and they are awesome I would re refer anyone to them they're excellent Mandy is very helpful every time we call up there all the employees are the best"
We responded:
"Kelly, Thank you for the great review and trusting our agency with your Insurance needs."
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George Finical

May 24, 2022

5  out of  5
rating by George Finical
"A pleasure to work with Mandy!!!!!!!!!!"
We responded:
"George, Thank you for the great review."